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Mid-Valley Campus. Starr County Campus. Students can use the external 3rd party resource below to search for all the free Wi-Fi hotspots near their location. The following report from ConnectedNation. A support staff member will then contact you as soon as possible. After hours support is also available. This move is a big change for all of us, but the CLE staff are with you all the way.

If you still have questions, contact the CLE. For courses with labs as a component of the course, please speak with your instructor about the plan for lab work in a remote or online format. Need Help Resetting your Password? We're ready to help Need help registering or paying for classes?

Schedule an appointment with Student Services. Stay Informed Course Communications Faculty have been encouraged to send updated course completion directions to all enrolled students via Blackboard or email. Available online or can be installed locally to your PC or Mac. Free Cloud storage and access.

Technology Support Laptop Purchase Most laptops now have integrated webcams and wireless headphones usually have integrated microphones in them, which can be used for remote learning. Academic Support Academic Advising: Log into our online advising system, DegreeWorks , and stay on track to graduation. Your instructors are making every effort to address accommodations proactively. For students with approved accommodations, there may be some changes to how these are implemented.

One peripheral benefit of making this change is that tutors from all campuses can meet with any student! Visit the Tutoring page at the CLE website to join a tutoring session and view individual tutor or subject schedules.

Writing Support CLE tutors now offer online writing support in addition to real-time writing tutoring. This means a writing tutor will give feedback about an assignment via email within hours.

Smarthinking is also still available. Academic Coaching Students can meet online with an academic coach to strengthen skills that apply across courses.

Coaches help with goal-setting, analyzing syllabi, managing time, effective communication, and much more. Request an appointment at the Academic Coaching webpage. Supplemental Instruction If your course has SI included, the SI Leader will continue to hold regularly scheduled sessions, but now they will be online, accessed through Blackboard. Wondering about the schedule or if your class has SI support? Check for that on the SI webpage.

Learn more at the Workshops webpage. Respondus LockDown Browser is used to take online assessments. It locks down the computer so the student can not access the internet, chat, access files, etc. Once the exam is completed the computer will be "unlocked. Submit Help Desk Ticket. Having problem with passwords or logging in to Blackboard? First-time users must use this format for your password: Ammddyy!

Capital A Date of birth 2 digits for the month, 2 digits for the day and the last 2 digits of the year Last 4 digits of your "A Number" student ID number Then add an exclamation mark! These requirements should be stated in the course syllabus. If your connection is slower than a 56 K modem, you may experience slow response times.

Internet browser Firefox 3. Note: Safari for Windows is unsupported Internet Explorer 9.